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Frequently Asked Questions

How do I know if my pet is a good candidate for a cart?
How do I know which cart is appropriate for my pet?
Once I order a product, how long does it take to arrive?
Will a pet wheelchair help rehabilitate my pet?
How long does it take for my pet to adjust to a pet wheelchair?
How difficult is it to lift my pet in and out of its cart?
What if I buy a cart and it does not fit my pet?
Is my pet able to use the cart indoors?
Can my pet lie down in its cart?
Can my pet urinate and defecate while using the cart?
Will my pet become dependent on its cart?
Will my pet get sores from using a K9 Carts pet wheelchair?
I have a puppy/kitten. What do you recommend?
Will my pet be able to go up and downstairs in its cart?
Will I be able to leave my pet alone in its cart when I am not home?
Will my cat/rabbit be able to use its litter box when in the cart?
Do pet wheelchairs work well on different types of terrain?
What if my pet has special needs not mentioned in your website?
How soon will we receive our Nursing Care products once we place our order?
Can I exchange my Nursing Care products?
Are the handles on the slings long enough for an adult to stand upright when walking my pet?
Which sling is appropriate for my pet?
How do the diapers work and what are they made of?
How do male wraps work and what are they made of?
Are most of the Nursing Care products washable?
Can my pet walk in the boots? How do you put them on, and do the boots stay on the paws?
What is a Protect-A-Pet and how is it used?
Can the Canine Cooler Bed be filled with water?
How long will it take for my pet to adjust to a pet wheelchair?
Will a pet wheelchair help rehabilitate my pet?
Once I order a product, how long does it take to arrive?
Is my pet able to use the cart indoors?
Can my pet lie down in its cart?
Do pet wheelchairs work well on different types of terrain?
Can my pet urinate and defecate while using the cart?
Will I be able to leave my pet alone in its cart when I am not home?
How difficult is it to lift my pet in and out of its cart?
What if I buy a cart and it does not fit my pet?
Will my pet become dependent on its cart?
Will my pet get sores from using a pet wheelchair?
Do you recommend purchasing a wheelchair if you have a mobility-impaired puppy or kitten?
Will my pet be able to go up and down stairs in its cart?
Wheelchair Assembly
What happens if the screws wont tighten on the cart?
The screws wont stay tightened on the cart. What do I do?
My cart wont stay at the height I set it at. What do I do?
What if I am missing screws or Allen wrenches?
How can I tell if my cart is right side up?
What if my tires go flat on the cart?
What if I need to replace parts?
What if my Velcro strips won’t stay rolled up on the sidebars?
Use of Wheelchair
My pet will only go backwards in their cart. What can I do?
My pet is leaning to one side of the cart. What can I do?
My pet does not want to move in its cart. What can I do?
My pet keeps running over its back feet with the cart. What can I do?
My male pet keeps urinating on the belly band. What can I do?
My pet keeps tipping over in its cart. What can I do?
Yes Please! No Thanks.